Project request
What you can rely on
What happens after you submit.
We review every request personally and reply with questions, a consultation or a practical next step. Here is what you can rely on from that point.
Written scope before work starts
Scope, dependencies, price and acceptance criteria are agreed in writing first. Changes go through a visible change request.
Your own client portal
Follow every request from review to proposal and delivery, share files securely and get notified when something moves. Client login
Pricing you can check first
Model a package, specialist or team on our public pricing calculator before you ever speak to sales. Open pricing
Confidential by default
Your information is used only for the agreed purpose. Client names and work are published only with permission.
Direct access to delivery leads
You talk to the people accountable for the work, not a chain of account layers.
Ownership and handover defined
Who owns the deliverables, the documentation you receive and the support after launch are set out in your agreement.
Commitments summarised from our terms. Contract-specific terms are set out in each signed agreement.
Illustration of the client portal every Vlightsoft client receives.