We have written this page to be readable. It does not replace the project-specific commitments recorded in an accepted agreement.
About these terms
These Terms and Conditions govern use of the Vlightsoft website, accounts, enquiry forms and general service interactions. A signed statement of work, master services agreement, order form or other written contract takes priority for the services it covers. If you do not agree to these terms, do not use the website or submit information.
Eligibility and account security
You must be legally able to enter a binding agreement and must provide accurate information. Keep credentials confidential, use an individual account rather than shared access and notify us promptly of suspected unauthorized use. We may require email verification and may restrict accounts that create security, legal or operational risk.
Enquiries, estimates and acceptance
Website forms, published packages, promotional prices, currency conversions and response timelines are informational starting points. They are not binding offers or guarantees. A project begins only after scope, dependencies, commercial terms and acceptance are documented. Estimates may change when requirements, assumptions, exchange rates, taxes or third-party costs change.
Services, scope and changes
We provide software, enterprise-platform, automation, advisory, support and talent services as agreed in writing. You will provide timely access, decisions, content, test data and authorized contacts. Changes to scope, schedule, resources, risk or acceptance criteria may require a written change request and revised fees.
Fees, taxes and payment
Fees, currencies, invoicing milestones, payment periods and taxes are specified in the applicable proposal or agreement. Pricing shown on the website is illustrative unless expressly incorporated into an accepted order. Overdue amounts or material non-payment may result in paused work or restricted access after reasonable notice.
Client responsibilities
You confirm that you have authority to provide data, systems, content, brand assets and instructions used in a project. You are responsible for business decisions, lawful use, final user acceptance, backups outside our agreed responsibility and approvals required from vendors or regulators.
Intellectual property
Each party retains intellectual property owned before an engagement. Reusable methods, know-how, frameworks, development tools and background technology remain with their owner. Ownership or licensing of custom deliverables is defined in the applicable agreement and may depend on full payment. Third-party and open-source components remain subject to their own licenses.
Confidentiality and data
Each party will use reasonable care to protect confidential information and use it only for the agreed purpose, subject to standard exclusions and lawful disclosure requirements. Personal information is handled under our Privacy Policy and any applicable project data terms.
Third-party platforms and services
Solutions may connect with providers such as Zoho, Oracle NetSuite, Microsoft, Salesforce, Veeva, Freshworks, Odoo, Supabase, Netlify and other vendors. Their availability, APIs, licensing, security and terms are outside our control. Platform names and marks identify compatibility or capability and do not by themselves imply endorsement or partner status.
Beta and pre-release products
Beta features, including Passkey-X beta and pre-release extensions, may be incomplete, change without notice or be withdrawn. Do not rely on a beta as the sole store for critical credentials or the only control for critical operations. Additional beta terms may be presented before access.
Acceptable use
Do not misuse the website or services, attempt unauthorized access, introduce harmful code, scrape protected areas, interfere with availability, violate intellectual-property or privacy rights, submit unlawful content or use the service to harm others. Security research requires prior written authorization.
Disclaimers and liability
The public website is provided on an “as available” basis. To the extent permitted by law, we disclaim implied warranties not stated in an applicable agreement. We do not guarantee business growth, uninterrupted third-party services or a particular outcome from an estimate. Contract-specific warranties, liability limits and remedies are governed by the signed agreement. Nothing here excludes liability that cannot lawfully be limited.
Suspension and termination
We may suspend access where reasonably necessary for security, unlawful use, material breach or non-payment, and will use notice where circumstances permit. Account or service termination does not remove accrued payment obligations, confidentiality duties or provisions intended to survive.
Governing law, changes and contact
Unless an applicable signed agreement says otherwise, these terms are governed by the laws of India and disputes are subject to courts with jurisdiction over Vlightsoft’s registered office, without limiting mandatory consumer rights. We may update these terms prospectively; the effective date identifies the current version. Questions may be sent to support@vlightsoft.com.
Understand how information is handled
The Privacy Policy explains the information we collect, how we use it and the choices available to you.
Read Privacy Policy