Browse Vlightsoft extensions in one place. Filter by platform and product subtype, compare the problem each tool solves, and explore the complete product experience.
Explore two production-ready Zoho Desk extensions today, or use the platform filters to describe the workflow you want to extend next.
AI Brain helps agents understand tickets, prepare responses, review suggested record changes and identify customer context from within Zoho Desk. Administrators decide which capabilities, fields, guards and AI provider the organization may use.
Ticket Relationship Manager organizes parent and child tickets across teams and departments. Agents can link, search and track related work while administrators govern close protection, cascades, status mapping, audit retention and controlled REST access.
AI Brain turns available ticket evidence into reviewable intelligence and actions. Ticket Relationship Manager gives connected tickets an explicit operating structure. They solve different problems and can be assessed separately.
