How can we help?
support@vlightsoft.com · +91 95664 12482
Mon–Sat, 10:00–18:00 IST. We reply within 1 working day.
I didn't get the sign-in email
Check Spam and Promotions. Open the link on the same phone where you asked for it. Wait 1 minute before asking again.
How do I invite my family?
Tap your picture on Today → Family & invites → Create & share invite. They tap the link or enter the code in “Join my family”.
How do QR labels work?
Print a sticker for a box or item. Anyone in your family scans it to see what's inside. People outside your family see nothing private.
How do plans and AI credits work?
Each plan includes AI credits every month. Photo recognition uses 2 credits; a question uses 1. Credits reset on the 1st.
Where is my data stored?
On secure cloud servers (Supabase), encrypted in transit, visible only to your family.
When can I buy the printer?
Join the waitlist on the printer page and we'll email you first.
