Moray support

In the app: Me › Settings › Delete account (also under Privacy & data). You have 7 days to sign in and cancel; after that the account and its personal data are permanently erased. Without the app, email admin@vlightsoft.com from your registered address with the subject “Delete my Moray account”. Full details.

Open Google Play › Payments & subscriptions › Subscriptions, choose Moray and cancel. You keep your paid plan until the end of the paid period. Deleting the app or your Moray account does not cancel the subscription. Cancel a yearly trial before its 7 days end to avoid being charged.

A purchase becomes active after it is verified with Google Play. Use Restore purchases in Moray and check you are using the Google account that made the purchase. If you still need help, email support with your Moray sign-in email and Google Play order ID; never send payment credentials.

Bank SMS capture starts only after you enable it and accept the in-app consent explanation and Android permission. OTPs, personal messages and promotional messages are skipped; OTPs never leave your phone. You can switch capture off in Me › Auto-capture or Android settings. See exactly what is read and stored.

Moray AI is optional; you can turn it off in AI Center. Depending on the feature you choose, masked bank-message text, statement-page text, receipt content or your chat question may be sent to the AI service. Account numbers, references and phone numbers are masked, and member names are not shared. Review suggestions before saving. Read the AI privacy details.

Free includes 50 AI credits a month. Free-plan adults can choose to watch a rewarded ad for 4 more credits, up to 5 ads per person per day. Ad credits last 30 days. Ads are not personalised, never appear on child profiles, and do not appear on Plus or Pro. EEA and UK users see the applicable consent form. Plans and credit terms.

Go to Me › Invite family and share the invitation with the person you want to join. They can open it on an Android phone and tap Open in Moray. If the app is not installed, install it from Google Play and reopen the invite. They can also use Join a family (or Me › Family) and paste the invite link. Invites are single-use and expire; ask for a new one if needed.

No. Each entry has a privacy setting. Only me keeps it private; other settings share an amount, category or full details. Captured messages and private accounts are only visible to you unless you choose to share them. Family sharing details.