Moray app · Vlightsoft
Have a Google Play subscription? Cancel it first in Google Play › Payments & subscriptions › Subscriptions. Deleting your account or the app does not cancel it.
Option 1: in the app (fastest)
- Open Moray and sign in. If you want a copy of your entries, export them from Privacy & data first.
- Go to Me › Settings › Delete account. This option is also under Privacy & data.
- Confirm the request. Your account enters a 7-day grace period.
Option 2: without the app
If you uninstalled Moray or cannot sign in, email us from the address you use to sign in to Moray:
- Send an email to admin@vlightsoft.com with the subject “Delete my Moray account”.
- We confirm the request by email. If you write from a different address, we will ask you to confirm from your registered Moray address.
- We erase your account and its personal data within 7 days of the confirmed request, subject to the records described below.
What happens next
- 7-day grace period. Sign in during this time to cancel deletion.
- After 7 days, the account and its personal data are permanently erased.
- If you are the last member, the whole family is deleted, including its entries, accounts, budgets, bills, loans, goals and receipts.
- If other members remain, the family's shared records stay available to them.
- Items you previously deleted stay in Recently deleted for 7 days, then are removed.
What is deleted
Your account, sign-in information, profile, personal settings, private data and AI chat history are erased. The family and all of its records are erased if you are its last member.
What is kept, and why
| Data | What happens | How long |
|---|---|---|
| Shared records in a family with other members | Remain with the family so the other members keep their shared records. | As long as that family keeps them. |
| Records required by law, such as purchase and tax records | Retained only as required for those obligations. | The legally required retention period. |
| Disaster-recovery backups | Removed through normal backup rotation. | Roll over within 30 days. |
Delete only some data
You do not have to delete your account to remove data. You can delete entries, delete all kept SMS, clear AI chat history, switch SMS or AI off, and remove bank or card accounts. Email admin@vlightsoft.com to ask about deleting specific data.
Clarity in every system.
Explore all Vlightsoft products
See SUKAI for an organised home, Moray for family finances and Passkey-X for your private digital vault.